Privacy Policy
Privacy Statement
Your privacy on the internet is important to us. Because we collect certain types of information about users of our Website, we want you to understand how that information is collected and used.
This Privacy Policy describes the privacy practices for Powerhouse Physical Therapy’s Website, including what information we collect, how we use it, and how it may be corrected or changed. This Policy applies only to activities conducted through our Website. Other websites or services linked to or interacting with this Website may have separate privacy policies that we do not control.
Information Collected
Website Use and Technical Information
You may visit the Website without identifying yourself. However, we may automatically collect information such as IP address, operating system, browser type, device identifiers, referring and exit pages, date and time stamps, clickstream data, browsing behavior, and approximate geographic location or internet service provider derived from your IP address.
This information is collected in aggregate form to improve Website functionality, analyze usage trends, and maintain security.
Information You Voluntarily Provide
You may voluntarily provide personal information such as your name, email address, phone number, or other contact details when submitting inquiries or using Website features. This information is used to respond to your requests and communicate relevant information.
This Website is not intended for the submission of sensitive medical information. Please do not submit protected health information or other sensitive personal data through general Website forms unless specifically instructed to do so through a secure process.
Email Communications
If you provide an email address, it may be used to respond to inquiries and provide requested information. Unsubscribe instructions will be included where required. Personal identifying information is not used for purposes other than those disclosed in this Policy or at the time of collection.
Children’s Policy
In accordance with the Children’s Online Privacy Protection Act, Powerhouse does not knowingly collect personal information from children under the age of 13 without verifiable parental consent. Parents and guardians are encouraged to supervise their children’s online activity.
Disclosure to Third Parties
Powerhouse does not sell, trade, or transfer personal identifying information to outside parties, including email addresses or mobile numbers, except as necessary to operate the Website, provide requested services, comply with applicable laws, or work with service providers who are bound by confidentiality obligations and, where applicable, HIPAA business associate agreements.
Third-Party Links
This Website may contain links to third-party websites. Powerhouse is not responsible for the privacy practices or content of those websites.
Notice of Privacy Practices
This Notice describes how medical information about you may be used and disclosed and how you can access this information.
Powerhouse Physical Therapy is required by state and federal law to maintain the privacy of your protected health information and to provide notice of its legal duties and privacy practices.
Protected health information includes records and information related to your past, present, or future physical or mental health condition and health care services that may identify you.
This Notice explains how protected health information may be used or disclosed for treatment, payment, health care operations, and other purposes permitted or required by law. Powerhouse, its workforce, and its business associates will comply with this Notice.
Uses and Disclosures Without Authorization
Treatment
Protected health information may be used and disclosed to provide, coordinate, or manage your care, including communication with referring providers or others involved in your treatment.
Payment
Powerhouse is a cash-based, out-of-network practice. Protected health information may be used and disclosed as necessary for billing, payment processing, accounting, and collection activities. If requested, documentation such as a superbill may be provided for potential out-of-network reimbursement.
Health Care Operations
Protected health information may be used for operational purposes including quality assessment, training, credentialing, audits, business planning, and compliance. Business associates may receive information as necessary to perform services, subject to required privacy protections.
Treatment Alternatives and Health-Related Services
You may be contacted regarding appointment reminders, treatment alternatives, or health-related services. You may request restrictions on these communications as allowed by law.
Fundraising
If Powerhouse conducts fundraising activities, limited demographic and service information may be used. You may opt out of fundraising communications at any time.
Other Permitted or Required Disclosures
Protected health information may be disclosed without authorization as required by law, including for public health activities, legal proceedings, law enforcement, abuse or neglect reporting, health oversight activities, research, national security, workers’ compensation, correctional institutions, and other lawful purposes.
Information may also be disclosed to individuals involved in your care or payment unless you object.
Other uses or disclosures require written authorization, which may be revoked in writing except where action has already been taken.
Your Rights Regarding Protected Health Information
You have the right to inspect and obtain copies of your protected health information, request restrictions on certain uses or disclosures, request confidential communications, request amendments, receive an accounting of disclosures, request a paper copy of this Notice, and be notified of breaches of unsecured protected health information, subject to applicable laws and limitations.
Changes to This Notice
Powerhouse reserves the right to change this Notice and make the revised Notice effective for all protected health information maintained. The current Notice will be posted on the Website and available upon request.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with Powerhouse Physical Therapy or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
Notice of Nondiscrimination
Powerhouse Physical Therapy complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, or any other protected characteristic under applicable law.
